Integrations Doubletick Freshservice
Doubletick + Freshservice

Connect Doubletick and Freshservice to Build Intelligent Automations

Choose a Trigger

Doubletick

When this happens...

Choose an Action

Freshservice

Automatically do this!

Enable Integrations or automations with these events of Doubletick and Freshservice

Enable Integrations or automations with these events of Doubletick and Freshservice

Actions

Send WhatsApp Message

Send WhatsApp Message

Send a WhatsApp Message to a Contact

Send WhatsApp Media Message

Send WhatsApp Media Message

Send WhatsApp Media Message

Send WhatsApp Template Message

Send WhatsApp Template Message

Send a pre-approved whatsapp message template to a contact

Create a new group

Create a new group

Create a new group by group name

Add a member to a group

Add a member to a group

Add a new member to a group

Delete a group

Delete a group

Delete an existing group by group ID

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Frequently Asked Questions

How do I start an integration between Doubletick and Freshservice?

To start, connect both your Doubletick and Freshservice accounts to viaSocket. Once connected, you can set up a workflow where an event in Doubletick triggers actions in Freshservice (or vice versa).

Can we customize how data from Doubletick is recorded in Freshservice?

Absolutely. You can customize how Doubletick data is recorded in Freshservice. This includes choosing which data fields go into which fields of Freshservice, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Doubletick and Freshservice?

The data sync between Doubletick and Freshservice typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Doubletick to Freshservice?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Doubletick and Freshservice?

Yes, you can set conditional logic to control the flow of data between Doubletick and Freshservice. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Doubletick

About Doubletick

Doubletick is an email tracking tool that allows users to see when their emails have been read. It integrates seamlessly with popular email clients to enhance communication tracking.

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Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

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