Connect DragApp and Mojo Helpdesk to Build Intelligent Automations

Choose a Trigger

DragApp

When this happens...

Choose an Action

Mojo Helpdesk

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Enable Integrations or automations with these events of DragApp and Mojo Helpdesk

Enable Integrations or automations with these events of DragApp and Mojo Helpdesk

Triggers

New Task Cards

New Task Cards

Retrieves task cards created in the selected board column within the specified time window.

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Actions

Create Card

Create Card

Add a new card to a Drag board using title and column; optionally include note, comment, tag, assignee, and subtasks.

Add Card Comment

Add Card Comment

Add a comment to the card (found by title) in the selected board and column.

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Frequently Asked Questions

How do I start an integration between DragApp and Mojo Helpdesk?

To start, connect both your DragApp and Mojo Helpdesk accounts to viaSocket. Once connected, you can set up a workflow where an event in DragApp triggers actions in Mojo Helpdesk (or vice versa).

Can we customize how data from DragApp is recorded in Mojo Helpdesk?

Absolutely. You can customize how DragApp data is recorded in Mojo Helpdesk. This includes choosing which data fields go into which fields of Mojo Helpdesk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between DragApp and Mojo Helpdesk?

The data sync between DragApp and Mojo Helpdesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from DragApp to Mojo Helpdesk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between DragApp and Mojo Helpdesk?

Yes, you can set conditional logic to control the flow of data between DragApp and Mojo Helpdesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

DragApp

About DragApp

Drag turns Gmail into a Team Workspace to manage Helpdesk, CRM, tasks and other workflows from your inbox. Built for Google Workspace users.

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Mojo Helpdesk

About Mojo Helpdesk

Help desk software that lets you centralize, assign, and track customer support requests as well as internal help desk tickets.

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