
When this happens...
New Task Cards

Automatically do this!
Create a profile
Get a Contact
Update a profile
Delete a profile
Create a note
Attach a contact
When this happensTriggers
A trigger is an event that starts a workflow.
Retrieves task cards created in the selected board column within the specified time window.
Action is the task that follows automatically within your DragApp integrations.
Add a new card to a Drag board using title and column; optionally include note, comment, tag, assignee, and subtasks.
Add a comment to the card (found by title) in the selected board and column.
Creates a profile
Get a Contact by id.
Update a profile by ID.
Delete a profile by ID.

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To start, connect both your DragApp and Trengo accounts to viaSocket. Once connected, you can set up a workflow where an event in DragApp triggers actions in Trengo (or vice versa).
Absolutely. You can customize how DragApp data is recorded in Trengo. This includes choosing which data fields go into which fields of Trengo, setting up custom formats, and filtering out unwanted information.
The data sync between DragApp and Trengo typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between DragApp and Trengo. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Drag turns Gmail into a Team Workspace to manage Helpdesk, CRM, tasks and other workflows from your inbox. Built for Google Workspace users.
Learn MoreTrengo is a team collaboration tool to manage conversations from channels such as web chat, email and WhatsApp via one inbox.
Learn More