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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Image Created
Triggers when a new image is generated
New Template Created
Triggers when a new template is created
New Video Created
Triggers when a new video is created
Do thisActions
Action is the task that follows automatically within your Duply integrations.
Generate Image
Generate your image from a template
Generate Video
Generate a Video
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
Create Ticket
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
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Frequently Asked Questions
To start, connect both your Duply and Freshservice accounts to viaSocket. Once connected, you can set up a workflow where an event in Duply triggers actions in Freshservice (or vice versa).
Absolutely. You can customize how Duply data is recorded in Freshservice. This includes choosing which data fields go into which fields of Freshservice, setting up custom formats, and filtering out unwanted information.
The data sync between Duply and Freshservice typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Duply and Freshservice. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
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