
When this happens...
New Document

Automatically do this!
Enable Integrations or automations with these events of Dust and Medallia Agent Connect
Triggers when a new document is created / upserted.
Send a message to a Dust a gent and retrieve the answer.
Upload a document to a Dust Data Source / Folder.
Search for agent configurations by name in the workspace.
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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Dust and Medallia Agent Connect accounts to viaSocket. Once connected, you can set up a workflow where an event in Dust triggers actions in Medallia Agent Connect (or vice versa).
Absolutely. You can customize how Dust data is recorded in Medallia Agent Connect. This includes choosing which data fields go into which fields of Medallia Agent Connect, setting up custom formats, and filtering out unwanted information.
The data sync between Dust and Medallia Agent Connect typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Dust and Medallia Agent Connect. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Dust.tt is a comprehensive workflow automation platform designed to seamlessly integrate and manage data across various sources. It provides robust tools for automating document workflows, data management, and API integrations, helping businesses streamline their operations. Whether it's cloud storage, document handling, or real-time data syncing, Dust.tt allows users to efficiently manage data sources and automate processes to boost productivity.
Learn MoreMedallia Agent Connect is a software platform built to empower customer service agents, make them happier in their jobs, and help with their career development.
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