Integrations Dust Medallia Agent Connect
Dust + Medallia Agent Connect

Connect Dust and Medallia Agent Connect to Build Intelligent Automations

Choose a Trigger

Dust

When this happens...

Choose an Action

Medallia Agent Connect

Automatically do this!

Enable Integrations or automations with these events of Dust and Medallia Agent Connect

Enable Integrations or automations with these events of Dust and Medallia Agent Connect

Triggers

New Document

New Document

Triggers when a new document is created / upserted.

Request a new Trigger for Dust

Actions

Talk to an Agent

Talk to an Agent

Send a message to a Dust a gent and retrieve the answer.

Upload Document

Upload Document

Upload a document to a Dust Data Source / Folder.

Search Agent

Search Agent

Search for agent configurations by name in the workspace.

Request a new Action for Dust

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Frequently Asked Questions

How do I start an integration between Dust and Medallia Agent Connect?

To start, connect both your Dust and Medallia Agent Connect accounts to viaSocket. Once connected, you can set up a workflow where an event in Dust triggers actions in Medallia Agent Connect (or vice versa).

Can we customize how data from Dust is recorded in Medallia Agent Connect?

Absolutely. You can customize how Dust data is recorded in Medallia Agent Connect. This includes choosing which data fields go into which fields of Medallia Agent Connect, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Dust and Medallia Agent Connect?

The data sync between Dust and Medallia Agent Connect typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Dust to Medallia Agent Connect?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Dust and Medallia Agent Connect?

Yes, you can set conditional logic to control the flow of data between Dust and Medallia Agent Connect. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Dust

About Dust

Dust.tt is a comprehensive workflow automation platform designed to seamlessly integrate and manage data across various sources. It provides robust tools for automating document workflows, data management, and API integrations, helping businesses streamline their operations. Whether it's cloud storage, document handling, or real-time data syncing, Dust.tt allows users to efficiently manage data sources and automate processes to boost productivity.

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Medallia Agent Connect

About Medallia Agent Connect

Medallia Agent Connect is a software platform built to empower customer service agents, make them happier in their jobs, and help with their career development.

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