Connect Dust and Screendesk to Build Intelligent Automations

Choose a Trigger

Dust

When this happens...

Choose an Action

Screendesk

Automatically do this!

Enable Integrations or automations with these events of Dust and Screendesk

Enable Integrations or automations with these events of Dust and Screendesk

Triggers

New Document

New Document

Triggers when a new document is created / upserted.

Request a new Trigger for Dust

Actions

Talk to an Agent

Talk to an Agent

Send a message to a Dust a gent and retrieve the answer.

Upload Document

Upload Document

Upload a document to a Dust Data Source / Folder.

Search Agent

Search Agent

Search for agent configurations by name in the workspace.

Request a new Action for Dust

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Frequently Asked Questions

How do I start an integration between Dust and Screendesk?

To start, connect both your Dust and Screendesk accounts to viaSocket. Once connected, you can set up a workflow where an event in Dust triggers actions in Screendesk (or vice versa).

Can we customize how data from Dust is recorded in Screendesk?

Absolutely. You can customize how Dust data is recorded in Screendesk. This includes choosing which data fields go into which fields of Screendesk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Dust and Screendesk?

The data sync between Dust and Screendesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Dust to Screendesk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Dust and Screendesk?

Yes, you can set conditional logic to control the flow of data between Dust and Screendesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Dust

About Dust

Dust.tt is a comprehensive workflow automation platform designed to seamlessly integrate and manage data across various sources. It provides robust tools for automating document workflows, data management, and API integrations, helping businesses streamline their operations. Whether it's cloud storage, document handling, or real-time data syncing, Dust.tt allows users to efficiently manage data sources and automate processes to boost productivity.

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Screendesk

About Screendesk

Screendesk is a platform designed to streamline customer support and helpdesk operations, providing tools for efficient ticket management, customer interaction, and support analytics.

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