Integrate Ecwid with Heartbeat to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Start from a real workflow other teams are already running.
Ecwid
When this happens...
New Customer Created
New Order
Category Updated
Product Updated
Order Updated
Order Deleted
Customer Updated
Customer Deleted
Product Deleted
Category Deleted
New Discount Coupon
Discount Coupon Updated
Discount Coupon Deleted
Customer Group Updated
Customer Group Deleted
New Invoice
New Product Added
New Category Is Created
New Product Class Created
Product Class Is Updated
Product Class Is Deleted
Unfinished Order Updated
New Unfinished Order Is Created
Unfinished Order Is Deleted
Invoice Deleted
Heartbeat
Automatically do this!
Add user to group
Create a Group
Remove User from Group
Find User
Create a Channel
Create a Thread
Create a Comment
Create a Event
Deactivate User
Invite Users
Send Direct Message
Create User
List users
Get User
Get Notification
List Channel Categories
List Channels
Get Channel Thread
Get Thread
List Events
List Invitations
List Roles
List Groups
Add user to group in Heartbeat when Category Updated in Ecwid
Use this flowCreate a Group in Heartbeat when Category Updated in Ecwid
Use this flowRemove User from Group in Heartbeat when Category Updated in Ecwid
Use this flowFind User in Heartbeat when Category Updated in Ecwid
Use this flowCreate a Channel in Heartbeat when Category Updated in Ecwid
Use this flowCreate a Thread in Heartbeat when Category Updated in Ecwid
Use this flowCreate a Comment in Heartbeat when Category Updated in Ecwid
Use this flowCreate a Event in Heartbeat when Category Updated in Ecwid
Use this flowDeactivate User in Heartbeat when Category Updated in Ecwid
Use this flowInvite Users to Heartbeat when Category Updated in Ecwid
Use this flowEverything you can automate between Ecwid and Heartbeat.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when new customer is created.
Trigger when a new order is created.
Trigger when a category is updated.
Triggers when a product is updated.
Triggers when a order is updated.
Triggers when an order is deleted.
Action is the task that follows automatically within your Ecwid integrations.
Add a new customer to your Ecwid store.
Retrieve your Ecwid store's profile and optional extended details such as language, availability status, store vertical, and features by plan.
Create a new order with customer, items, payment, and shipping details.
Create a new product in your Ecwid store.
Update an existing product in your online store—modify price, inventory, shipping, images, SEO, and other product details. Identify the product by ID or SKU and optionally return selected fields.
Create a new discount coupon in your Ecwid store.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
Step-by-step video tutorials to help you connect apps, automate workflows, and save time.

Learn how to automate Ecwid and Heartbeat workflows.

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Ecwid by Lightspeed is a cloud online store builder which lets you instantly launch an online store on any website, Facebook page, or multiple sites simultaneously.
Learn moreHeartbeat is a platform designed to facilitate community building and engagement through chat and collaboration tools. It provides features for creating and managing online communities, enabling seamless communication and interaction among members.
Learn moreSign up for a free viaSocket account, then authorize both your Ecwid and Heartbeat accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Ecwid and Heartbeat as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Heartbeat. No coding required.
Yes. You can set up a workflow where Ecwid triggers actions in Heartbeat, and a separate workflow where Heartbeat triggers actions in Ecwid. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Ecwid and Heartbeat. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Ecwid and Heartbeat integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.