Connect Ecwid and Respond.io to Build Intelligent Automations
Choose a Trigger
When this happens...
New Customer Created
New Order
Category Updated
Product Updated
Order Updated
Order Deleted
Customer Updated
Customer Deleted
Product Deleted
Category Deleted
New Discount Coupon
Discount Coupen Updated
Discount Coupen Deleted
Customer Group Updated
Customer Group Deleted
New Invoice
New Product Added
New Category Is Created
New Product Class Created
Product Class Is Updated
Product Class Is Deleted
Unfinished Order Updated
New Unfinished Order Is Created
Unfinished Order Is Deleted
Invoice Deleted
Choose an Action
Automatically do this!
Assign/Unassign Conversation
List All Users
List All Contacts
Add Comment
Add Space Tag
Add Tags
Create Contact
Create Cusom Field
Update Contact
Update Contact Lifecycle
Open/Close Conversation
Update Space Tag
Find Contact
Find Message
Find Contact Channel
Delete Space Tag
Delete Contact
List All Custom Fields
Send Message
Find User
Find Custom Fields
Ready to use Ecwid and Respond.io automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Customer Created
Runs when new customer is created.
New Order
Trigger when a new order is created.
Category Updated
Trigger when a category is updated.
Product Updated
Triggers when a product is updated.
Order Updated
Triggers when a order is updated.
Order Deleted
Triggers when an order is deleted.
Do thisActions
Action is the task that follows automatically within your Ecwid integrations.
Create Customer
Adds a new customer to your Ecwid store.
Get Store Profile
Retrieve your Ecwid store's profile details.
Create Order
Create a new order in your Ecwid store with customer, items, payment, and shipping details.
Create New Product
Creates a new product in your Ecwid store.
Update Product
Update an existing product in your Ecwid store.
Create Discount Coupon
Create a new discount coupon in your Ecwid store.
Know More About Ecwid By Lightspeed and Respondio Integrations
How viaSocket Works | A Complete Guide
Discover viaSocket, an AI-powered workflow automation platform with 2,000+ integrations. Learn what it is, how it works, and how to set up no-code automated workflows.
5 Simple Automation Hacks to Make Your Team Free
Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.
What is Workflow Automation - Definition, Importance & Benefits | A Complete Guide
Explore workflow automation: its definition, benefits, how it works, real-world examples, and how to automate with viaSocket.
What are Webhooks - Definition, Working, Usage & Examples | A Complete Guide
Discover what webhooks are, how they work, and when to use them. Compare push-based webhooks with APIs and polling, with practical examples and ViaSocket integration.
Step by step guides to integrate Ecwid and Respond.io
Frequently Asked Questions
To start, connect both your Ecwid and Respond.io accounts to viaSocket. Once connected, you can set up a workflow where an event in Ecwid triggers actions in Respond.io (or vice versa).
Absolutely. You can customize how Ecwid data is recorded in Respond.io. This includes choosing which data fields go into which fields of Respond.io, setting up custom formats, and filtering out unwanted information.
The data sync between Ecwid and Respond.io typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Ecwid and Respond.io. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Ecwid
Ecwid by Lightspeed is a cloud online store builder which lets you instantly launch an online store on any website, Facebook page, or multiple sites simultaneously.
Learn MoreAbout Respond.io
respond.io unifies customer communication across instant messaging, web chat, and email for organizations that market, sell, and support.
Learn More
