
When this happens...
New Customer Created
New Order
Category Updated
Product Updated
Order Updated
Order Deleted
Customer Updated
Customer Deleted
Product Deleted
Category Deleted
New Discount Coupon
Discount Coupen Updated
Discount Coupen Deleted
Customer Group Updated
Customer Group Deleted
New Invoice
New Product Added
New Category Is Created
New Product Class Created
Product Class Is Updated
Product Class Is Deleted
Unfinished Order Updated
New Unfinished Order Is Created
Unfinished Order Is Deleted
Invoice Deleted

Automatically do this!
Create a Bot
Create a User
Create open channel
Create Group Channel
Send Bot Message
Create a Schedule Message
Block a User
Ban a user from an open channels
Update a User
Delete a User
Register operators to an open channel
Register operators to an group channel
Unregister operators from an open channel
Unregister operators from a group channel
Leave all group channels
Create User Metadata
Update metadata
Delete User's Metadata
Update an open channel
Update a Group Channel
Delete an open channel
Delete a group channel
Join a channel
Leave a channel
Hide a channel
Update user's group channel invitation preference
Invite Members
Accept an invitation
Update default invitation preference
Decline an invitation
Create Channel Metadata
Update Channel Metadata
Delete Channel Metadata
Send a Text Message
Add emoji category
Update an emoji category URL
Delete an emoji category
Add emoji
Update an emoji URL
Delete an Emoji
Unblock a User
Mute a participant in an open channel
Mute a participant in a group channel
Unmute a participant in a group channel
Unmute a participant in an open channel
Ban a user from a group channels
Update banned user status of a group channel
Update banned user status of an open channel
Unban a participant from an open channel
Unban a member from a group channel
Freeze a group channel
Freeze an open channel
Update a Bot
Join channels
Leave channels
Delete a bot
Report a user
Report a Channel
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when new customer is created.
Trigger when a new order is created.
Trigger when a category is updated.
Triggers when a product is updated.
Triggers when a order is updated.
Triggers when an order is deleted.
Action is the task that follows automatically within your Ecwid integrations.
Adds a new customer to your Ecwid store.
Retrieve your Ecwid store's profile details.
Create a new order in your Ecwid store with customer, items, payment, and shipping details.
Creates a new product in your Ecwid store.
Update an existing product in your Ecwid store.
Create a new discount coupon in your Ecwid store.

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To start, connect both your Ecwid and SendBird AI Chatbot accounts to viaSocket. Once connected, you can set up a workflow where an event in Ecwid triggers actions in SendBird AI Chatbot (or vice versa).
Absolutely. You can customize how Ecwid data is recorded in SendBird AI Chatbot. This includes choosing which data fields go into which fields of SendBird AI Chatbot, setting up custom formats, and filtering out unwanted information.
The data sync between Ecwid and SendBird AI Chatbot typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Ecwid and SendBird AI Chatbot. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Ecwid by Lightspeed is a cloud online store builder which lets you instantly launch an online store on any website, Facebook page, or multiple sites simultaneously.
Learn MoreSendBird AI Chatbot is a powerful tool designed to enhance communication by integrating AI-driven chat capabilities into your applications. It allows businesses to automate customer interactions, provide instant support, and improve user engagement through intelligent conversation management.
Learn More