
When this happens...
New Customer
New Order
Category Updated
Product Updated
Order Updated
Order Deleted
Customer Updated
Customer Deleted
Product Deleted
Category Deleted
New Discount Coupen
Discount Coupen Updated
Discount Coupen Deleted
Customer Group Updated
Customer Group Deleted
New Invoice
New Product
New Category
New Product Class
Product Class Updated
Product Class Deleted
Unfinished Order Updated
New Unfinished Order
Unfinished Order Deleted
Invoice Deleted

Automatically do this!
Enable Integrations or automations with these events of Ecwid and SnapEngage
Triggers when new customer is created.
Trigger when a new order is created.
Trigger when a category is updated.
Triggers when a product is updated.
Triggers when a order is updated.
Triggers when an order is deleted.
Create New Customer
Get existing store profile details
Creates a new order
Create a new product
Update an existing product by its product id.
Creates a discount coupon.
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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Ecwid and SnapEngage accounts to viaSocket. Once connected, you can set up a workflow where an event in Ecwid triggers actions in SnapEngage (or vice versa).
Absolutely. You can customize how Ecwid data is recorded in SnapEngage. This includes choosing which data fields go into which fields of SnapEngage, setting up custom formats, and filtering out unwanted information.
The data sync between Ecwid and SnapEngage typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Ecwid and SnapEngage. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Ecwid by Lightspeed is a cloud online store builder which lets you instantly launch an online store on any website, Facebook page, or multiple sites simultaneously.
Learn MoreSnapEngage is a powerful live chat solution designed to enhance customer engagement and support. It offers businesses the ability to connect with their website visitors in real-time, providing instant assistance and improving customer satisfaction. With features like chatbots, integrations with CRM systems, and analytics, SnapEngage helps businesses streamline their communication processes and boost their customer support capabilities.
Learn More