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Connect EKM and BigCommerce

Integrate EKM with BigCommerce to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.

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Full list

Supported Triggers & Actions

Everything you can automate between EKM and BigCommerce.

When this happensTriggers

A trigger is an event that starts a workflow.

New Customer

New Customer

Runs when a new customer is created.

New Order

New Order

Trigger when new order is created in your account.

New Product

New Product

Trigger when new product is created in your account.

Customer Created

Customer Created

Triggers when an new customer is created.

Customer Updated

Customer Updated

Triggers when a customer is updated.

Customer Address Created

Customer Address Created

Triggers when a new customer is created.

Do thisActions

Action is the task that follows automatically within your EKM integrations.

Create Customer

Create Customer

Create a new customer in your EKM store

Create Product

Create Product

Add a new Product to the EKM account.

Update Product

Update Product

Update the details of an existing product.

Create Product

Create Product

Adds a new product to your BigCommerce store.

Search or Create a Product

Search or Create a Product

Search for a product in the catalog Optionally, create a product if none are found.

Create Customer

Create Customer

Create a customer

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations BigCommerce
BigCommerce + EKM
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About BigCommerce

BigCommerce is a leading eCommerce platform that provides businesses with the tools to create and manage their online stores. It offers a comprehensive suite of features including customizable templates, secure payment gateways, and robust analytics to help businesses grow their online presence and sales.

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Frequently Asked Questions

How do I connect EKM and BigCommerce?

Sign up for a free viaSocket account, then authorize both your EKM and BigCommerce accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between EKM and BigCommerce as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from EKM to BigCommerce?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach BigCommerce. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where EKM triggers actions in BigCommerce, and a separate workflow where BigCommerce triggers actions in EKM. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between EKM and BigCommerce. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire EKM and BigCommerce integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.