Connect Elasticsearch and Deskpro to Build Intelligent Automations

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Elasticsearch

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Deskpro

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Organization

New Organization

This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).

New Person Added

New Person Added

This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).

New Ticket

New Ticket

Checks for any new ticket created

New Task

New Task

This trigger checks for newly created tasks in Deskpro.

Request a new Trigger for Elasticsearch

Do thisActions

Action is the task that follows automatically within your Elasticsearch integrations.

Create Document

Create Document

create a doc

Create Document ( without selecting index)

Create Document ( without selecting index)

index name is inside the document

Bulk Add Documents to an index

Bulk Add Documents to an index

add many documents in one go

Delete Index

Delete Index

delete an index

Create Index

Create Index

create an index

Search (Fuzzy search)

Search (Fuzzy search)

fuzzy search

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Frequently Asked Questions

How do I start an integration between Elasticsearch and Deskpro?

To start, connect both your Elasticsearch and Deskpro accounts to viaSocket. Once connected, you can set up a workflow where an event in Elasticsearch triggers actions in Deskpro (or vice versa).

Can we customize how data from Elasticsearch is recorded in Deskpro?

Absolutely. You can customize how Elasticsearch data is recorded in Deskpro. This includes choosing which data fields go into which fields of Deskpro, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Elasticsearch and Deskpro?

The data sync between Elasticsearch and Deskpro typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Elasticsearch to Deskpro?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Elasticsearch and Deskpro?

Yes, you can set conditional logic to control the flow of data between Elasticsearch and Deskpro. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Elasticsearch

About Elasticsearch

Elasticsearch is a powerful, open-source search and analytics engine built on Apache Lucene. It is designed for horizontal scalability, real-time search, and support for multi-tenant environments.

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Deskpro

About Deskpro

Deskpro is a web-based helpdesk software with multiple channel support.

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