Connect Emelia and Deskpro to Build Intelligent Automations

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Emelia

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Deskpro

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Fetch advanced campaign

Fetch advanced campaign

New Organization

New Organization

This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).

New Person Added

New Person Added

This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).

New Ticket

New Ticket

Checks for any new ticket created

New Task

New Task

This trigger checks for newly created tasks in Deskpro.

Request a new Trigger for Emelia

Do thisActions

Action is the task that follows automatically within your Emelia integrations.

Create a campaign

Create a campaign

Create a new campaign with targeted email lists and content setup.

Add contact to a campaign

Add contact to a campaign

Add a contact to a specific campaign for targeted outreach and engagement.

Create a LinkedIn campaign

Create a LinkedIn campaign

The action "Create a LinkedIn campaign" initiates a new LinkedIn campaign via API.

Add contact to a LinkedIn campaign

Add contact to a LinkedIn campaign

The action "Add contact to a LinkedIn campaign" adds contacts to your campaign.

Create an advanced campaign

Create an advanced campaign

The action "Create an advanced campaign" initiates a complex, customized campaign with advanced settings

List campaigns

List campaigns

List a campaigns

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Frequently Asked Questions

How do I start an integration between Emelia and Deskpro?

To start, connect both your Emelia and Deskpro accounts to viaSocket. Once connected, you can set up a workflow where an event in Emelia triggers actions in Deskpro (or vice versa).

Can we customize how data from Emelia is recorded in Deskpro?

Absolutely. You can customize how Emelia data is recorded in Deskpro. This includes choosing which data fields go into which fields of Deskpro, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Emelia and Deskpro?

The data sync between Emelia and Deskpro typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Emelia to Deskpro?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Emelia and Deskpro?

Yes, you can set conditional logic to control the flow of data between Emelia and Deskpro. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.