
When this happens...

Automatically do this!
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a visitor invite is created in Envoy.
Action is the task that follows automatically within your Engage integrations.
Adds a new customer to your Engage account.
Record an event on a user's profile in Engage.
Retrieve users from Engage — get all users or find a specific user by email or user ID.

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To start, connect both your Engage and Envoy for Visitors accounts to viaSocket. Once connected, you can set up a workflow where an event in Engage triggers actions in Envoy for Visitors (or vice versa).
Absolutely. You can customize how Engage data is recorded in Envoy for Visitors. This includes choosing which data fields go into which fields of Envoy for Visitors, setting up custom formats, and filtering out unwanted information.
The data sync between Engage and Envoy for Visitors typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Engage and Envoy for Visitors. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Engage is a powerful platform designed to enhance customer interactions and streamline communication processes. It offers tools for managing customer relationships, automating marketing efforts, and improving engagement strategies.
Learn MoreEnvoy is a leading platform for workplace management, offering solutions for visitor management, room booking, and employee sign-in. It helps businesses streamline their operations and enhance security.
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