Connect Espo CRM and Fresh kds to Build Intelligent Automations
Choose a Trigger
When this happens...
New Lead
Lead Status Updated
Choose an Action
Automatically do this!
Send KDS Message
Send Arrival Notification
Cancel KDS Order
Ready to use Espo CRM and Fresh kds automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Lead
Runs when New Lead Is Created
Lead Status Updated
Runs when Lead Status Updated
New Fresh KDS Event
Receives real-time Fresh KDS events (order and status updates) for configured brands and locations.
Do thisActions
Action is the task that follows automatically within your Espo CRM integrations.
Create Lead
Create a new lead using contact and address details.
Get Lead
Fetches Lead details by an ID.
Update Lead
Update lead details.
Find Leads by Text Filter
Find leads that match a text filter.
Send KDS Message
Sends a message to all devices at a location or to selected devices.
Send Arrival Notification
Sends an arrival notification to all devices at the selected location.
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Frequently Asked Questions
To start, connect both your Espo CRM and Fresh kds accounts to viaSocket. Once connected, you can set up a workflow where an event in Espo CRM triggers actions in Fresh kds (or vice versa).
Absolutely. You can customize how Espo CRM data is recorded in Fresh kds. This includes choosing which data fields go into which fields of Fresh kds, setting up custom formats, and filtering out unwanted information.
The data sync between Espo CRM and Fresh kds typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Espo CRM and Fresh kds. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Espo CRM
Espo CRM is a versatile customer relationship management platform designed to help businesses manage their customer interactions, sales processes, and marketing efforts efficiently. It offers a range of features including contact management, sales automation, and analytics to enhance customer engagement and drive business growth.
Learn MoreAbout Fresh kds
Fresh KDS is a cutting-edge kitchen display system designed to streamline restaurant operations and enhance order management efficiency. It integrates seamlessly with point-of-sale systems to provide real-time updates and improve communication between the kitchen and front-of-house staff.
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