Integrate Espo CRM with Featurebase to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Feedback Post in Featurebase when New Lead in Espo CRM
Update Feedback Status in Featurebase when New Lead in Espo CRM
Add Voter to Post to Featurebase when New Lead in Espo CRM
List Feedback Posts from Featurebase when New Lead in Espo CRM
Get Feedback Statuses from Featurebase when New Lead in Espo CRM
Start from a real workflow other teams are already running.
Espo CRM
When this happens...
New Lead
Lead Status Updated
Featurebase
Automatically do this!
Create Feedback Post
Update Feedback Status
Add Voter to Post
List Feedback Posts
Get Feedback Statuses
List Admins
Create Conversation
Create Or Update Contact
List Companies
Get Conversation Summary
Create Or Update Company
Update Conversation
Create Ticket
List Conversations
Create Or Rename Tag
List Feedback Tags
List Ticket Categories
Create Feedback Post in Featurebase when New Lead in Espo CRM
Use this flowUpdate Feedback Status in Featurebase when New Lead in Espo CRM
Use this flowAdd Voter to Post to Featurebase when New Lead in Espo CRM
Use this flowList Feedback Posts from Featurebase when New Lead in Espo CRM
Use this flowGet Feedback Statuses from Featurebase when New Lead in Espo CRM
Use this flowList Admins from Featurebase when New Lead in Espo CRM
Use this flowCreate Conversation in Featurebase when New Lead in Espo CRM
Use this flowCreate Or Update Contact in Featurebase when New Lead in Espo CRM
Use this flowList Companies from Featurebase when New Lead in Espo CRM
Use this flowGet Conversation Summary from Featurebase when New Lead in Espo CRM
Use this flowEverything you can automate between Espo CRM and Featurebase.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when New Lead Is Created
Runs when Lead Status Updated
Triggers when a new post is created on your feedback board.
Runs when new post appears
Runs when new comment appears
Runs when Ticket Is Created
Action is the task that follows automatically within your Espo CRM integrations.
Create a new lead using contact and address details.
Fetches Lead details by an ID.
Update lead details.
Find leads that match a text filter.
Create a feedback post
Set a feedback post status

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Espo CRM is a versatile customer relationship management platform designed to help businesses manage their customer interactions, sales processes, and marketing efforts efficiently. It offers a range of features including contact management, sales automation, and analytics to enhance customer engagement and drive business growth.
Learn moreFeaturebase is a feedback management tool that helps you prioritize user feedback and make correct product decisions.
Learn moreSign up for a free viaSocket account, then authorize both your Espo CRM and Featurebase accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Espo CRM and Featurebase as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Featurebase. No coding required.
Yes. You can set up a workflow where Espo CRM triggers actions in Featurebase, and a separate workflow where Featurebase triggers actions in Espo CRM. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Espo CRM and Featurebase. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Espo CRM and Featurebase integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.