Connect Espo CRM and Telegram to Build Intelligent Automations
Choose a Trigger
When this happens...
New Lead
Lead Status Updated
Choose an Action
Automatically do this!
Send Message
Send Reply To Message
Send a Photo
Get Member Count
List Messages
Get A File
Delete Message
Verify Channel Subscription
Send Message To Group
Send Interactive Messages
Ready to use Espo CRM and Telegram automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Lead
Runs when New Lead Is Created
Lead Status Updated
Runs when Lead Status Updated
New Message Arrives
Runs when new message arrives.
New Image Arrives
Runs when new image arrives
New Update's
Triggers when a new update is sent or received on the channel to the bot.
New Image or Message Sent to Bot
Runs when new image or message is sent to the bot.
Do thisActions
Action is the task that follows automatically within your Espo CRM integrations.
Create Lead
Create a new lead using contact and address details.
Get Lead
Fetches Lead details by an ID.
Update Lead
Update lead details.
Find Leads by Text Filter
Find leads that match a text filter.
Send Message
Send text, media, location, contact, poll, or album messages to a Telegram chat, optionally with buttons for recipients.
Send Reply To Message
Sends a reply to a specific message in a Telegram chat.
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Frequently Asked Questions
To start, connect both your Espo CRM and Telegram accounts to viaSocket. Once connected, you can set up a workflow where an event in Espo CRM triggers actions in Telegram (or vice versa).
Absolutely. You can customize how Espo CRM data is recorded in Telegram. This includes choosing which data fields go into which fields of Telegram, setting up custom formats, and filtering out unwanted information.
The data sync between Espo CRM and Telegram typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Espo CRM and Telegram. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Espo CRM
Espo CRM is a versatile customer relationship management platform designed to help businesses manage their customer interactions, sales processes, and marketing efforts efficiently. It offers a range of features including contact management, sales automation, and analytics to enhance customer engagement and drive business growth.
Learn MoreAbout Telegram
Bots on Telegram are small applications that run entirely within the platform and can be designed to support any kind of task or service.
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