
When this happens...
New Lead Submitted

Automatically do this!
Create Brand
Create Ticket
Create Organization
Find Ticket
Find Organization
Add Message to Ticket
Update Ticket
Create Person
Find Person
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when New Lead Submitted
This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).
This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).
Checks for any new ticket created
This trigger checks for newly created tasks in Deskpro.
Action is the task that follows automatically within your Facebook Lead Ads integrations.
Get one page of leads from the selected lead form, with optional limit/offset pagination and a next-page cursor.
Get lead forms from Facebook
Get lead form details by ID
Retrieve a Facebook lead by ID
Create a Breand in Deskpro
Create a new Deskpro support ticket with subject, requester email, message (HTML or text), context (agent/user), and status.

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To start, connect both your Facebook Lead Ads and Deskpro accounts to viaSocket. Once connected, you can set up a workflow where an event in Facebook Lead Ads triggers actions in Deskpro (or vice versa).
Absolutely. You can customize how Facebook Lead Ads data is recorded in Deskpro. This includes choosing which data fields go into which fields of Deskpro, setting up custom formats, and filtering out unwanted information.
The data sync between Facebook Lead Ads and Deskpro typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Facebook Lead Ads and Deskpro. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Automate the process of capturing and managing leads from Facebook. Seamlessly integrate your Facebook lead generation campaigns with your CRM or email marketing tools to ensure no potential customer is missed.
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