Connect Facebook Pages and Zoho Desk
Integrate Facebook Pages with Zoho Desk to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Update Contact in Zoho Desk when New Comment Appears on Facebook Pages
Find a Contact in Zoho Desk when New Comment Appears on Facebook Pages
Search Ticket in Zoho Desk when New Comment Appears on Facebook Pages
Add Attachment to Zoho Desk when New Comment Appears on Facebook Pages
Add a Comment in Zoho Desk when New Comment Appears on Facebook Pages
Popular Facebook Pages + Zoho Desk flows
Start from a real workflow other teams are already running.
Choose a trigger
Facebook Pages
When this happens...
New Comment Appears
New Page Mention / Tag
New Post Published
New Post Reaction
New Recommendation Appears
Choose an action
Zoho Desk
Automatically do this!
Update Contact
Find a Contact
Search Ticket
Add Attachment
Add a Comment
Create a Account
Create Contact
Send E-Mail Reply
Update Ticket
Create Ticket
Get Ticket Details
List Tickets
Get Thread Detail by Ticket Id
Update Contact in Zoho Desk when New Comment Appears on Facebook Pages
Use this flowFind a Contact in Zoho Desk when New Comment Appears on Facebook Pages
Use this flowSearch Ticket in Zoho Desk when New Comment Appears on Facebook Pages
Use this flowAdd Attachment to Zoho Desk when New Comment Appears on Facebook Pages
Use this flowAdd a Comment in Zoho Desk when New Comment Appears on Facebook Pages
Use this flowCreate a Account in Zoho Desk when New Comment Appears on Facebook Pages
Use this flowCreate Contact in Zoho Desk when New Comment Appears on Facebook Pages
Use this flowSend E-Mail Reply via Zoho Desk when New Comment Appears on Facebook Pages
Use this flowUpdate Ticket in Zoho Desk when New Comment Appears on Facebook Pages
Use this flowCreate Ticket in Zoho Desk when New Comment Appears on Facebook Pages
Use this flowSupported Triggers & Actions
Everything you can automate between Facebook Pages and Zoho Desk.
When this happensTriggers
A trigger is an event that starts a workflow.
New Comment Appears
Runs when new comment appears
New Page Mention / Tag
Triggers when your Facebook Page is mentioned or tagged in a post or comment.
New Post Published
Runs when a new post is published on your Facebook Page.
New Post Reaction
Runs when someone reacts to a post on a selected Facebook Page.
New Recommendation Appears
Runs when a new recommendation is posted on the selected Facebook Page.
Contact Updated
Triggers when a contact's details are updated.
Do thisActions
Action is the task that follows automatically within your Facebook Pages integrations.
Create Page Post Photo
Uploads a photo to your Facebook Page and posts it to the stream.
Create Page Share URL Post
Creates a new post to your page with the website url.
List Page Posts
List page posts.
Get Page Post Details
Retrieve a post's full content, media (photos/videos), and engagement stats for a specific Facebook Page post.
Reply Comment on Page Post
Post a reply to a comment on your Page's post.
Comment on a Page Post
Comment on a Page Post.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Facebook Pages
Facebook Pages lets you connect with your customers, fans and followers on the world's largest social network. Share relevant content to engage people who Like your page, create events to build and grow your community, and run a Facebook ad campaign by targeting location, age and more.
Learn moreSimilar apps
About Zoho Desk
Zoho Desk is a cloud-based customer service software that helps businesses deliver top-notch customer support to their clients. It features tools for managing tickets, automating workflows, and analyzing performance metrics.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Facebook Pages and Zoho Desk accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Facebook Pages and Zoho Desk as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Zoho Desk. No coding required.
Yes. You can set up a workflow where Facebook Pages triggers actions in Zoho Desk, and a separate workflow where Zoho Desk triggers actions in Facebook Pages. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Facebook Pages and Zoho Desk. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Facebook Pages and Zoho Desk integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
