
When this happens...
New Meeting Recording Ready

Automatically do this!
Send KDS Message
Send Arrival Notification
Cancel KDS Order
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers instantly when Fathom finishes processing a meeting recording.
Receives real-time Fresh KDS events (order and status updates) for configured brands and locations.
Action is the task that follows automatically within your Fathom integrations.
Retrieve meetings with optional filters (created before/after, invitee domains, recorder, team) and optionally include detected action items and CRM matches.
Retrieve the list of teams along with their creation dates.
Retrieve the AI-generated summary for a Fathom recording. If a destination URL is provided, Fathom will POST the summary there; otherwise the summary is returned in the response.
Retrieve a Fathom recording's full transcript. If a Destination URL is provided, Fathom will POST the transcript there asynchronously; otherwise the transcript is returned in the response.
Retrieve all members of the selected team. If no team is selected, returns members from all teams.
Send the message to all the location’s devices.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Fathom and Fresh kds accounts to viaSocket. Once connected, you can set up a workflow where an event in Fathom triggers actions in Fresh kds (or vice versa).
Absolutely. You can customize how Fathom data is recorded in Fresh kds. This includes choosing which data fields go into which fields of Fresh kds, setting up custom formats, and filtering out unwanted information.
The data sync between Fathom and Fresh kds typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Fathom and Fresh kds. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Fathom is an AI-driven platform designed to enhance business analytics and decision-making processes. It provides insights and data visualization to help organizations make informed decisions.
Learn MoreFresh KDS is a cutting-edge kitchen display system designed to streamline restaurant operations and enhance order management efficiency. It integrates seamlessly with point-of-sale systems to provide real-time updates and improve communication between the kitchen and front-of-house staff.
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