
When this happens...
New Post

Automatically do this!
Get All Users
Create a Contact
List All Campaign
Send SMS
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new post is created on your feedback board.
Triggers when there's a new call.
Triggers when CallHippo sends or receives an SMS and delivers the SMS details to your configured webhook.
Action is the task that follows automatically within your Featurebase integrations.
Create a post in feature base
Set the status of a feedback post
Add a voter to a post
Get all users in the account
Create a new contact.
List all the campaign in the account.

Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.

Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.

Webhook is like a real-time notification system between apps. Whenever something happens in one app—like a new comment or a purchase—a webhook sends a signal to another app, instantly letting it know about the event.
To start, connect both your Featurebase and CallHippo accounts to viaSocket. Once connected, you can set up a workflow where an event in Featurebase triggers actions in CallHippo (or vice versa).
Absolutely. You can customize how Featurebase data is recorded in CallHippo. This includes choosing which data fields go into which fields of CallHippo, setting up custom formats, and filtering out unwanted information.
The data sync between Featurebase and CallHippo typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Featurebase and CallHippo. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Featurebase is a feedback management tool that helps you prioritize user feedback and make correct product decisions.
Learn MoreCallHippo is a cloud-based call center solution that helps mid to large size businesses with workflow automation and virtual telephony. The platform enables users to give detailed analysis to customers through call recordings.
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