Connect Featurebase and cassidy to Build Intelligent Automations
Choose a Trigger
When this happens...
New Post
New Post Appears
New Comment Appears
Ticket Is Created
Conversation Arrives
New Contact Added
Choose an Action
Automatically do this!
- Request a new Action for cassidy
Enable Integrations or automations with these events of Featurebase and cassidy
Enable Integrations or automations with these events of Featurebase and cassidy
Triggers
New Post
Triggers when a new post is created on your feedback board.
New Post Appears
Runs when new post appears
New Comment Appears
Runs when new comment appears
Ticket Is Created
Runs when Ticket Is Created
Conversation Arrives
Runs when conversation arrives
New Contact Added
Runs when new contact added
Actions
Create Feedback Post
Create a feedback post
Update Feedback Status
Set a feedback post status
Add Voter to Post
Add a voter to a post
List Feedback Posts
View all feedback posts
Get Feedback Statuses
See all feedback statuses
List Admins
View all account admins
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Frequently Asked Questions
To start, connect both your Featurebase and cassidy accounts to viaSocket. Once connected, you can set up a workflow where an event in Featurebase triggers actions in cassidy (or vice versa).
Absolutely. You can customize how Featurebase data is recorded in cassidy. This includes choosing which data fields go into which fields of cassidy, setting up custom formats, and filtering out unwanted information.
The data sync between Featurebase and cassidy typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Featurebase and cassidy. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Featurebase
Featurebase is a feedback management tool that helps you prioritize user feedback and make correct product decisions.
Learn MoreAbout cassidy
Cassidy securely connects with all of your existing tools, builds AI assistants and creates AI-driven workflow automations personalized to your business.
Learn More
