
When this happens...
New Post
Automatically do this!
Add unsubscribe
Remove Email Address From Campaign
Send a Transactional Email
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new post is created on your feedback board.
Triggers when an email is opened.
Triggers when a link in an email is clicked.
Triggers when an email bounces.
Triggers when an email that is sent as part of a campaign receives a reply.
Triggers when an individual email is sent as part of a campaign. This is not the trigger for transactional emails.
Action is the task that follows automatically within your Featurebase integrations.
Create a post in feature base
Changes a posts status.
Adds an upvoter to a post.
Adds an email address to your account's unsubscribe list. This will prevent your account from sending any campaigns to this address.
Stops a campaign from sending to a particular email address. This is different from "Add Unsubscribe" because this is like unsubscribing an address just for a particular campaign rather than account-wide.
Sends a single transactional email.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Featurebase and GMass accounts to viaSocket. Once connected, you can set up a workflow where an event in Featurebase triggers actions in GMass (or vice versa).
Absolutely. You can customize how Featurebase data is recorded in GMass. This includes choosing which data fields go into which fields of GMass, setting up custom formats, and filtering out unwanted information.
The data sync between Featurebase and GMass typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Featurebase and GMass. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Featurebase is a feedback management tool that helps you prioritize user feedback and make correct product decisions.
Learn MoreGMass is a powerful email marketing tool that integrates with Gmail to enable users to send mass emails, create email campaigns, and track their performance. It is designed to help businesses and individuals streamline their email marketing efforts directly from their Gmail account.
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