Connect Featurebase and LiveChat to Build Intelligent Automations
Choose a Trigger
When this happens...
New Post
Choose an Action
Automatically do this!
- Request a new Action for LiveChat
Ready to use Featurebase and LiveChat automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Post
Triggers when a new post is created on your feedback board.
New Chat
Triggers when the chat is started.
Finished Chat
Triggers when the chat is ended.
Chat Changed
Triggers when the tag list for a chat was changed.
Do thisActions
Action is the task that follows automatically within your Featurebase integrations.
Create New Post
Create a new feedback post
Update feedback status
Set the status of a feedback post
Add voter to post
Add a voter to a post
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Frequently Asked Questions
To start, connect both your Featurebase and LiveChat accounts to viaSocket. Once connected, you can set up a workflow where an event in Featurebase triggers actions in LiveChat (or vice versa).
Absolutely. You can customize how Featurebase data is recorded in LiveChat. This includes choosing which data fields go into which fields of LiveChat, setting up custom formats, and filtering out unwanted information.
The data sync between Featurebase and LiveChat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Featurebase and LiveChat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Featurebase
Featurebase is a feedback management tool that helps you prioritize user feedback and make correct product decisions.
Learn MoreAbout LiveChat
LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
Learn More
