IntegrationsFeaturebasePagerDuty
Featurebase + PagerDuty

Connect Featurebase and PagerDuty to Build Intelligent Automations

Choose a Trigger

Featurebase

When this happens...

Choose an Action

PagerDuty

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Post

New Post

Triggers when a new post is created on your feedback board.

New Incident Instant

New Incident Instant

Triggers when new incidents are created.

New Incident acknowledged

New Incident acknowledged

Triggers when new incidents are acknowledged.

Incident Annotated

Incident Annotated

Triggers when an incident is annotated, meaning additional notes or comments are added to an existing incident.

Incident Escalated

Incident Escalated

Triggers when an incident is escalated.

Request a new Trigger for Featurebase

Do thisActions

Action is the task that follows automatically within your Featurebase integrations.

Create Post

Create Post

Create a post in feature base

Change Post Status

Change Post Status

Changes a posts status.

Upvote Post

Upvote Post

Adds an upvoter to a post.

Create a Business Service

Create a Business Service

Create a Business Service in PagerDuty.

Install an Add-On

Install an Add-On

This action Install an Add-on for your account.

Delete an Add-On

Delete an Add-On

This action delete an add-on.

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Frequently Asked Questions

How do I start an integration between Featurebase and PagerDuty?

To start, connect both your Featurebase and PagerDuty accounts to viaSocket. Once connected, you can set up a workflow where an event in Featurebase triggers actions in PagerDuty (or vice versa).

Can we customize how data from Featurebase is recorded in PagerDuty?

Absolutely. You can customize how Featurebase data is recorded in PagerDuty. This includes choosing which data fields go into which fields of PagerDuty, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Featurebase and PagerDuty?

The data sync between Featurebase and PagerDuty typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Featurebase to PagerDuty?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Featurebase and PagerDuty?

Yes, you can set conditional logic to control the flow of data between Featurebase and PagerDuty. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Featurebase

About Featurebase

Featurebase is a feedback management tool that helps you prioritize user feedback and make correct product decisions.

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PagerDuty

About PagerDuty

agerDuty is a digital operations management platform that empowers teams to manage and resolve incidents efficiently, ensuring high availability and performance.

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