Connect Featurebase and Quo to Build Intelligent Automations

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Featurebase

When this happens...

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Quo

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Post

New Post

Triggers when a new post is created on your feedback board.

Incoming/Outgoing Call Completed

Incoming/Outgoing Call Completed

Triggers when an incoming/outgoing call is completed.

Call Recording Completed

Call Recording Completed

Triggers when a call recording has finished.

Call Summary Completed

Call Summary Completed

Triggered when a call summary is completed for the selected phone number(s).

Call Transcript Completed

Call Transcript Completed

Triggered when a call transcript is finished and available for the selected phone number(s).

Receive Incoming Message

Receive Incoming Message

Runs when you receive a message on your Quo phone.

Do thisActions

Action is the task that follows automatically within your Featurebase integrations.

Create Post

Create Post

Create a post in feature base

Update feedback status

Update feedback status

Set the status of a feedback post

Add voter to post

Add voter to post

Add a voter to a post

Get Call Recordings

Get Call Recordings

Retrieve audio recordings for a specific call using its Call ID.

Get Call Details

Get Call Details

Fetches detailed information for a specific call using its Call ID.

Call Summary

Call Summary

Retrieve a brief summary and status of a call using its Call ID.

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Frequently Asked Questions

How do I start an integration between Featurebase and Quo?

To start, connect both your Featurebase and Quo accounts to viaSocket. Once connected, you can set up a workflow where an event in Featurebase triggers actions in Quo (or vice versa).

Can we customize how data from Featurebase is recorded in Quo?

Absolutely. You can customize how Featurebase data is recorded in Quo. This includes choosing which data fields go into which fields of Quo, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Featurebase and Quo?

The data sync between Featurebase and Quo typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Featurebase to Quo?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Featurebase and Quo?

Yes, you can set conditional logic to control the flow of data between Featurebase and Quo. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.