
When this happens...
New Post
New Post Appears
New Comment Appears
Ticket Is Created
Conversation Arrives
New Contact Added

Automatically do this!
Insert Order
Search Order
Delete Order
Add Carrier
Delete Carrier
Edit Order
Assign Order To Driver
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new post is created on your feedback board.
Runs when new post appears
Runs when new comment appears
Runs when Ticket Is Created
Runs when conversation arrives
Runs when new contact added
Action is the task that follows automatically within your Featurebase integrations.
Create a feedback post
Set a feedback post status
Add a voter to a post
View all feedback posts
See all feedback statuses
View all account admins
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To start, connect both your Featurebase and Shipday accounts to viaSocket. Once connected, you can set up a workflow where an event in Featurebase triggers actions in Shipday (or vice versa).
Absolutely. You can customize how Featurebase data is recorded in Shipday. This includes choosing which data fields go into which fields of Shipday, setting up custom formats, and filtering out unwanted information.
The data sync between Featurebase and Shipday typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Featurebase and Shipday. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Featurebase is a feedback management tool that helps you prioritize user feedback and make correct product decisions.
Learn MoreShipday is an all-in-one delivery management platform that helps local businesses plan routes, dispatch drivers, and provide real-time order tracking with automated SMS ETAs. It supports both in-house and third‑party delivery workflows, integrates with ecommerce and POS platforms, and offers AI-powered dispatch and route optimization to speed up last‑mile deliveries.
Learn More