
When this happens...
New Post
New Post Appears
New Comment Appears
Ticket Is Created
Conversation Arrives
New Contact Added

Automatically do this!
Add Attachment to Row
Copy Row
Move Row
Add Discussion to Row
Create Workspace
Send Row
Send Sheet
Find sheet Row
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new post is created on your feedback board.
Runs when new post appears
Runs when new comment appears
Runs when Ticket Is Created
Runs when conversation arrives
Runs when new contact added
Action is the task that follows automatically within your Featurebase integrations.
Create a feedback post
Set a feedback post status
Add a voter to a post
View all feedback posts
See all feedback statuses
View all account admins
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To start, connect both your Featurebase and Smartsheet accounts to viaSocket. Once connected, you can set up a workflow where an event in Featurebase triggers actions in Smartsheet (or vice versa).
Absolutely. You can customize how Featurebase data is recorded in Smartsheet. This includes choosing which data fields go into which fields of Smartsheet, setting up custom formats, and filtering out unwanted information.
The data sync between Featurebase and Smartsheet typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Featurebase and Smartsheet. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Featurebase is a feedback management tool that helps you prioritize user feedback and make correct product decisions.
Learn MoreSmartsheet is a powerful work management and automation platform that enables teams to plan, track, automate, and report on work. It provides a flexible and intuitive interface for managing projects, tasks, and workflows, making it easier for teams to collaborate and achieve their goals.
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