Integrate Featurebase with Smartsheet to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Start from a real workflow other teams are already running.
Featurebase
When this happens...
New Post
New Post Appears
New Comment Appears
Ticket Is Created
Conversation Arrives
New Contact Added
Smartsheet
Automatically do this!
Add Attachment to Row
Copy Row
Move Row
Add Discussion to Row
Create Workspace
Send Row
Send Sheet
Find sheet Row
Add Attachment to Row in Smartsheet when New Post in Featurebase
Use this flowCopy Row in Smartsheet when New Post in Featurebase
Use this flowMove Row in Smartsheet when New Post in Featurebase
Use this flowAdd Discussion to Row in Smartsheet when New Post in Featurebase
Use this flowCreate Workspace in Smartsheet when New Post in Featurebase
Use this flowSend Row to Smartsheet when New Post in Featurebase
Use this flowSend Sheet using Smartsheet when New Post in Featurebase
Use this flowFind sheet Row in Smartsheet when New Post in Featurebase
Use this flowAdd Attachment to Row in Smartsheet when New Post Appears in Featurebase
Use this flowCopy Row in Smartsheet when New Post Appears in Featurebase
Use this flowEverything you can automate between Featurebase and Smartsheet.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new post is created on your feedback board.
Runs when new post appears
Runs when new comment appears
Runs when Ticket Is Created
Runs when conversation arrives
Runs when new contact added
Action is the task that follows automatically within your Featurebase integrations.
Create a feedback post
Set a feedback post status
Add a voter to a post
View all feedback posts
See all feedback statuses
View all account admins

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.

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Featurebase is a feedback management tool that helps you prioritize user feedback and make correct product decisions.
Learn moreSmartsheet is a powerful work management and automation platform that enables teams to plan, track, automate, and report on work. It provides a flexible and intuitive interface for managing projects, tasks, and workflows, making it easier for teams to collaborate and achieve their goals.
Learn moreSign up for a free viaSocket account, then authorize both your Featurebase and Smartsheet accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Featurebase and Smartsheet as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Smartsheet. No coding required.
Yes. You can set up a workflow where Featurebase triggers actions in Smartsheet, and a separate workflow where Smartsheet triggers actions in Featurebase. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Featurebase and Smartsheet. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Featurebase and Smartsheet integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.