Connect Featurebase and Tidio to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between Featurebase and Tidio?

To start, connect both your Featurebase and Tidio accounts to viaSocket. Once connected, you can set up a workflow where an event in Featurebase triggers actions in Tidio (or vice versa).

Can we customize how data from Featurebase is recorded in Tidio?

Absolutely. You can customize how Featurebase data is recorded in Tidio. This includes choosing which data fields go into which fields of Tidio, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Featurebase and Tidio?

The data sync between Featurebase and Tidio typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Featurebase to Tidio?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Featurebase and Tidio?

Yes, you can set conditional logic to control the flow of data between Featurebase and Tidio. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Featurebase

About Featurebase

Featurebase is a feedback management tool that helps you prioritize user feedback and make correct product decisions.

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Tidio

About Tidio

Tidio uniquely merges live chat, Bots, and Marketing Automation in one place to let you easily communicate with your customers.

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