
When this happens...
New Post
New Post Appears
New Comment Appears
Ticket Is Created
Conversation Arrives
New Contact Added

Automatically do this!
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new post is created on your feedback board.
Runs when new post appears
Runs when new comment appears
Runs when Ticket Is Created
Runs when conversation arrives
Runs when new contact added
Action is the task that follows automatically within your Featurebase integrations.
Create a feedback post
Set a feedback post status
Add a voter to a post
View all feedback posts
See all feedback statuses
View all account admins
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To start, connect both your Featurebase and Uservoice accounts to viaSocket. Once connected, you can set up a workflow where an event in Featurebase triggers actions in Uservoice (or vice versa).
Absolutely. You can customize how Featurebase data is recorded in Uservoice. This includes choosing which data fields go into which fields of Uservoice, setting up custom formats, and filtering out unwanted information.
The data sync between Featurebase and Uservoice typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Featurebase and Uservoice. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Featurebase is a feedback management tool that helps you prioritize user feedback and make correct product decisions.
Learn MoreUservoice is a platform designed to help businesses gather and prioritize customer feedback, manage support tickets, and improve customer satisfaction. It provides tools for capturing user suggestions, voting on ideas, and tracking the progress of feature requests.
Learn More