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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a conversation is assigned to agent.
Triggers when conversation tags are updated.
triggers when a customer is updated
Triggers when a note is created
Triggers when tag is created
Action is the task that follows automatically within your Figma integrations.
Create comment on a file.
Create a new comment reaction on a file comment.
Deletes a specific comment reaction.
Deletes a specific comment
This action deletes the customer .
This actions creates a new email

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Figma and Help Scout accounts to viaSocket. Once connected, you can set up a workflow where an event in Figma triggers actions in Help Scout (or vice versa).
Absolutely. You can customize how Figma data is recorded in Help Scout. This includes choosing which data fields go into which fields of Help Scout, setting up custom formats, and filtering out unwanted information.
The data sync between Figma and Help Scout typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Figma and Help Scout. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Figma is a collaborative interface design tool that allows teams to create, prototype, and share designs seamlessly. It is widely used by designers and developers to work together in real-time, making the design process more efficient and effective.
Learn MoreHelp Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
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