Connect Figma and Zendesk Support to Build Intelligent Automations
Choose a Trigger
When this happens...
New Comment Is Created
Choose an Action
Automatically do this!
List All Tickets
Add Comment to Ticket
Add Tags to Ticket
Create Or Update Organization
Create or Update Customer
Remove Tags From Ticket
Update Ticket
Create Ticket
Find Latest Ticket Comment
List Ticket Comments
List Agents
Find or List Groups
Delete Customers
List All Organizations
List All Customers
Ready to use Figma and Zendesk Support automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Comment Is Created
Runs when new comment is created
New Organization Created or Updated
Runs when organization changes
New Customer Created or Updated
Runs when a new user is created in Zendesk Support.
Tag Added To Customer
Runs when tag is added to Customer
New Group Is Created
Runs when new group is created
New Ticket Created or Updated
Runs when an existing Ticket Created or Updated
Do thisActions
Action is the task that follows automatically within your Figma integrations.
Add Comment
Add a comment to a Figma file at a specific position or reply to an existing comment.
Add Emoji Reaction
Add an emoji reaction to a file comment.
Remove Comment Reaction
Remove an emoji reaction from a comment.
Delete Comment
Remove a specific comment from a Figma file.
Create Dev Resource
Attach a developer resource (link, doc, or code reference) to a specific frame or component in a Figma file.
List All Tickets
List all support tickets
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Frequently Asked Questions
To start, connect both your Figma and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in Figma triggers actions in Zendesk Support (or vice versa).
Absolutely. You can customize how Figma data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.
The data sync between Figma and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Figma and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Figma
Figma is a collaborative interface design tool that allows teams to create, prototype, and share designs seamlessly. It is widely used by designers and developers to work together in real-time, making the design process more efficient and effective.
Learn MoreAbout Zendesk Support
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
Learn More
