Connect Google Cloud Firestore and Deskpro
Integrate Google Cloud Firestore with Deskpro to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
List Collection IDs from Google Cloud Firestore when New Organization in Deskpro
List Collection IDs from Google Cloud Firestore when New Person Added in Deskpro
List Collection IDs from Google Cloud Firestore when New Ticket in Deskpro
List Collection IDs from Google Cloud Firestore when New Task in Deskpro
Create Brand in Deskpro when New or Updated Document in Collection in Google Cloud Firestore
Popular Google Cloud Firestore + Deskpro flows
Start from a real workflow other teams are already running.
Choose a trigger
Google Cloud Firestore
When this happens...
New or Updated Document in Collection
Choose an action
Deskpro
Automatically do this!
Create Brand
Create Ticket
Create Organization
Find Ticket
Find Organization
Add Message to Ticket
Update Ticket
Create Person
Find Person
List Collection IDs from Google Cloud Firestore when New Organization in Deskpro
Use this flowList Collection IDs from Google Cloud Firestore when New Person Added in Deskpro
Use this flowList Collection IDs from Google Cloud Firestore when New Ticket in Deskpro
Use this flowList Collection IDs from Google Cloud Firestore when New Task in Deskpro
Use this flowCreate Brand in Deskpro when New or Updated Document in Collection in Google Cloud Firestore
Use this flowCreate Ticket in Deskpro when New or Updated Document in Collection in Google Cloud Firestore
Use this flowCreate Organization in Deskpro when New or Updated Document in Collection in Google Cloud Firestore
Use this flowFind Ticket in Deskpro when New or Updated Document in Collection in Google Cloud Firestore
Use this flowFind Organization in Deskpro when New or Updated Document in Collection in Google Cloud Firestore
Use this flowAdd Message to Ticket in Deskpro when New or Updated Document in Collection in Google Cloud Firestore
Use this flowSupported Triggers & Actions
Everything you can automate between Google Cloud Firestore and Deskpro.
When this happensTriggers
A trigger is an event that starts a workflow.
New or Updated Document in Collection
Triggers when a document is created or modified in the Firestore collection .
New Organization
This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).
New Person Added
This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).
New Ticket
Checks for any new ticket created
New Task
This trigger checks for newly created tasks in Deskpro.
Do thisActions
Action is the task that follows automatically within your Google Cloud Firestore integrations.
List Collection IDs
List the collection IDs in a Firestore database.
Create Brand
Create a Breand in Deskpro
Create Ticket
Create a new Deskpro support ticket with subject, requester email, message (HTML or text), context (agent/user), and status.
Create Organization
Create a new organization in Deskpro, optionally setting parent org, labels, summary, picture, phone number, and primary contact.
Find Ticket
Retrieve tickets from Deskpro using a query string.
Find Organization
Search Deskpro organizations by exact or partial name and return matching organization records or a message if none are found.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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About Google Cloud Firestore
**Google Cloud Firestore** is a scalable NoSQL document database that stores and syncs application data in real time. Build responsive web and mobile applications with secure, serverless data storage, powerful querying, and seamless integration with the Google Cloud and Firebase ecosystem.
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Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Google Cloud Firestore and Deskpro accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Google Cloud Firestore and Deskpro as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Deskpro. No coding required.
Yes. You can set up a workflow where Google Cloud Firestore triggers actions in Deskpro, and a separate workflow where Deskpro triggers actions in Google Cloud Firestore. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Google Cloud Firestore and Deskpro. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Google Cloud Firestore and Deskpro integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
