Connect Fireflies and Deskpro to Build Intelligent Automations
Choose a Trigger
When this happens...
New Meeting
Watch New Events
Choose an Action
Automatically do this!
Create Brand
Create Ticket
Create Organization
Find Ticket
Find Organization
Add Message to Ticket
Update Ticket
Create Person
Find Person
Ready to use Fireflies and Deskpro automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Meeting
Triggers when a new meeting with transcripts is created
Watch New Events
Runs when new transcript or summary is available
New Organization
This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).
New Person Added
This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).
New Ticket
Checks for any new ticket created
New Task
This trigger checks for newly created tasks in Deskpro.
Do thisActions
Action is the task that follows automatically within your Fireflies integrations.
Upload Audio
Creates a new meeting in Fireflies to be stored, transcribed, and shared.
Find Meeting by ID
Find a meeting transcript by its ID.
Find Meeting By Call Details
Find meetings by call details
Show Recent Meeting Details
Show latest meeting details
Find All Meetings
Find meetings and show their details, attendees, and transcripts.
Share Meeting Transcript
Share transcript and recording
Know More About Fireflies and Deskpro Integrations
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Frequently Asked Questions
To start, connect both your Fireflies and Deskpro accounts to viaSocket. Once connected, you can set up a workflow where an event in Fireflies triggers actions in Deskpro (or vice versa).
Absolutely. You can customize how Fireflies data is recorded in Deskpro. This includes choosing which data fields go into which fields of Deskpro, setting up custom formats, and filtering out unwanted information.
The data sync between Fireflies and Deskpro typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Fireflies and Deskpro. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Fireflies
Fireflies.ai is an AI-powered meeting assistant that helps users transcribe, search, and analyze voice conversations. It integrates with various conferencing platforms to automatically record and transcribe meetings, making it easier for teams to collaborate and access important information from their discussions.
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