Connect Fireflies and Gainsight Customer Communities to Build Intelligent Automations
Enable Integrations or automations with these events of Fireflies and Gainsight Customer Communities
Enable Integrations or automations with these events of Fireflies and Gainsight Customer Communities
Triggers
New Meeting
Triggers when a new meeting with transcripts is created
Actions
Upload Audio
Creates a new meeting in Fireflies to be stored, transcribed, and shared.
Find Meeting by ID
Finds a specific user meeting/transcript
Find Meeting by Call Details
Searches a Meeting based on provided parameters.
Find Recent Meeting
Gets the most recent user meeting
Find all Meeting
Find all Meeting
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Frequently Asked Questions
To start, connect both your Fireflies and Gainsight Customer Communities accounts to viaSocket. Once connected, you can set up a workflow where an event in Fireflies triggers actions in Gainsight Customer Communities (or vice versa).
Absolutely. You can customize how Fireflies data is recorded in Gainsight Customer Communities. This includes choosing which data fields go into which fields of Gainsight Customer Communities, setting up custom formats, and filtering out unwanted information.
The data sync between Fireflies and Gainsight Customer Communities typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Fireflies and Gainsight Customer Communities. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Fireflies
Fireflies.ai is an AI-powered meeting assistant that helps users transcribe, search, and analyze voice conversations. It integrates with various conferencing platforms to automatically record and transcribe meetings, making it easier for teams to collaborate and access important information from their discussions.
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About Gainsight Customer Communities
Gainsight's Customer Communities is a B2B customer success community platform that increases self-service and engagement during crucial phases of the customer journey.
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