Integrations Fireflies Medallia Agent Connect
Fireflies + Medallia Agent Connect

Connect Fireflies and Medallia Agent Connect to Build Intelligent Automations

Choose a Trigger

Fireflies

When this happens...

Choose an Action

Medallia Agent Connect

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Enable Integrations or automations with these events of Fireflies and Medallia Agent Connect

Enable Integrations or automations with these events of Fireflies and Medallia Agent Connect

Triggers

New Meeting

New Meeting

Triggers when a new meeting with transcripts is created

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Actions

Upload Audio

Upload Audio

Creates a new meeting in Fireflies to be stored, transcribed, and shared.

Find Meeting by ID

Find Meeting by ID

Finds a specific user meeting/transcript

Find Meeting by Call Details

Find Meeting by Call Details

Searches a Meeting based on provided parameters.

Find Recent Meeting

Find Recent Meeting

Gets the most recent user meeting

Find all Meeting

Find all Meeting

Find all Meeting

Request a new Action for Fireflies

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Frequently Asked Questions

How do I start an integration between Fireflies and Medallia Agent Connect?

To start, connect both your Fireflies and Medallia Agent Connect accounts to viaSocket. Once connected, you can set up a workflow where an event in Fireflies triggers actions in Medallia Agent Connect (or vice versa).

Can we customize how data from Fireflies is recorded in Medallia Agent Connect?

Absolutely. You can customize how Fireflies data is recorded in Medallia Agent Connect. This includes choosing which data fields go into which fields of Medallia Agent Connect, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Fireflies and Medallia Agent Connect?

The data sync between Fireflies and Medallia Agent Connect typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Fireflies to Medallia Agent Connect?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Fireflies and Medallia Agent Connect?

Yes, you can set conditional logic to control the flow of data between Fireflies and Medallia Agent Connect. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Fireflies

About Fireflies

Fireflies.ai is an AI-powered meeting assistant that helps users transcribe, search, and analyze voice conversations. It integrates with various conferencing platforms to automatically record and transcribe meetings, making it easier for teams to collaborate and access important information from their discussions.

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Medallia Agent Connect

About Medallia Agent Connect

Medallia Agent Connect is a software platform built to empower customer service agents, make them happier in their jobs, and help with their career development.

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