
When this happens...

Automatically do this!
Send Note Message
Create Conversation
Change Conversation State
Search for a Profile
Add Segments to Conversation
Send Text Message
Search for Conversation
Enable Integrations or automations with these events of Formbricks and Crisp
Get all the action classes available in the environment
Geta list of all the available attribute classes.
Get a list of all contact attribute keys defined in the current environment.
Get a list of all contact attributes in the current environment.
Get a list of all contacts for the current environment.
Get all the identified people from Formbricks.

Discover viaSocket, an AI-powered workflow automation platform with 2,000+ integrations. Learn what it is, how it works, and how to set up no-code automated workflows.

Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Explore workflow automation: its definition, benefits, how it works, real-world examples, and how to automate with viaSocket.

Discover what webhooks are, how they work, and when to use them. Compare push-based webhooks with APIs and polling, with practical examples and ViaSocket integration.
To start, connect both your Formbricks and Crisp accounts to viaSocket. Once connected, you can set up a workflow where an event in Formbricks triggers actions in Crisp (or vice versa).
Absolutely. You can customize how Formbricks data is recorded in Crisp. This includes choosing which data fields go into which fields of Crisp, setting up custom formats, and filtering out unwanted information.
The data sync between Formbricks and Crisp typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Formbricks and Crisp. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Formbricks is an open-source survey platform to gather insights at any point in the user journey.
Learn MoreCrisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger, Twitter, and SMS into one platform
Learn More