
When this happens...

Automatically do this!
Create a Order
Get Customer by ID
Update Customer by ID
Get All Vehicles
Delete Orders by Order Number
Get Orders
List Custom Fields
List Capacities
List Customers
List Notification Templates
List Orders
List Plans
List Routes
List Vehicles
List Zone Groups
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new order is created.
Action is the task that follows automatically within your Formbricks integrations.
Get all the action classes available in the environment
Geta list of all the available attribute classes.
Get a list of all contact attribute keys defined in the current environment.
Get a list of all contact attributes in the current environment.
Get a list of all contacts for the current environment.
Get all the identified people from Formbricks.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Formbricks and SmartRoutes accounts to viaSocket. Once connected, you can set up a workflow where an event in Formbricks triggers actions in SmartRoutes (or vice versa).
Absolutely. You can customize how Formbricks data is recorded in SmartRoutes. This includes choosing which data fields go into which fields of SmartRoutes, setting up custom formats, and filtering out unwanted information.
The data sync between Formbricks and SmartRoutes typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Formbricks and SmartRoutes. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Formbricks is an open-source survey platform to gather insights at any point in the user journey.
Learn MoreSmartRoutes is a comprehensive route optimization and delivery management platform designed to streamline logistics operations for businesses. It offers features such as route planning, real-time tracking, and delivery analytics to enhance efficiency and customer satisfaction.
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