Connect Formitize and Zoho Desk to Build Intelligent Automations

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Formitize

When this happens...

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Zoho Desk

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Contact Updated

Contact Updated

Triggers when a contact's details are updated.

New Task

New Task

Triggers when a new task is created in Zoho Desk.

Task Updated

Task Updated

Triggers when an existing task is updated.

New Account

New Account

Trigger when new account is created

New Agent

New Agent

Trigger when new agent is created

New Attachment

New Attachment

Trigger when new attachment is added to a ticket in selected organization

Do thisActions

Action is the task that follows automatically within your Formitize integrations.

Create a Job

Create a Job

Create's a job in Formitize.

Update Contact

Update Contact

Updates information for an existing contact.

Find a Contact

Find a Contact

Find a contact by its email.

Search Ticket

Search Ticket

Search Ticket by ticket number

Add Attachment

Add Attachment

Add attachment to a ticket

Add a Comment

Add a Comment

Add a comment to a ticket

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Frequently Asked Questions

How do I start an integration between Formitize and Zoho Desk?

To start, connect both your Formitize and Zoho Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in Formitize triggers actions in Zoho Desk (or vice versa).

Can we customize how data from Formitize is recorded in Zoho Desk?

Absolutely. You can customize how Formitize data is recorded in Zoho Desk. This includes choosing which data fields go into which fields of Zoho Desk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Formitize and Zoho Desk?

The data sync between Formitize and Zoho Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Formitize to Zoho Desk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Formitize and Zoho Desk?

Yes, you can set conditional logic to control the flow of data between Formitize and Zoho Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Formitize

About Formitize

Formitize is a comprehensive platform designed to streamline business processes through digital forms and mobile solutions. It offers tools for creating, managing, and analyzing forms to enhance productivity and efficiency across various industries.

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Zoho Desk

About Zoho Desk

Zoho Desk is a cloud-based customer service software that helps businesses deliver top-notch customer support to their clients. It features tools for managing tickets, automating workflows, and analyzing performance metrics.

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