
When this happens...
New Submission

Automatically do this!
Create Incident
Create Team
Update Team
Create Tag
Invite User
Create Custom Role
Update Custom Role
Create Global Router
Update Global Router
Update Incident
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a form is submitted.
Runs when a new incident is created in Zenduty.
Runs when a new team member is added to your Zenduty account.
Runs when an incident is acknowledged or resolved in Zenduty.
Action is the task that follows automatically within your Formo integrations.
Create a new incident in Zenduty to notify your team and start tracking the issue.
Creates a Team.
Update the name of an existing team.
Create a tag.
Invites a user to your team.
Creates a custom role.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.

Webhook is like a real-time notification system between apps. Whenever something happens in one app—like a new comment or a purchase—a webhook sends a signal to another app, instantly letting it know about the event.
To start, connect both your Formo and zenduty accounts to viaSocket. Once connected, you can set up a workflow where an event in Formo triggers actions in zenduty (or vice versa).
Absolutely. You can customize how Formo data is recorded in zenduty. This includes choosing which data fields go into which fields of zenduty, setting up custom formats, and filtering out unwanted information.
The data sync between Formo and zenduty typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Formo and zenduty. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Formo is a versatile platform designed for creating and managing online forms and surveys, enabling users to collect data efficiently and analyze responses in real-time.
Learn MoreZenduty is an incident management platform designed to help teams respond to critical issues faster and more efficiently. It provides real-time alerts, on-call scheduling, and incident tracking to ensure that your team can quickly address and resolve any problems that arise. With Zenduty, you can streamline your incident response process and improve your team's overall productivity.
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