
When this happens...
Call Status
Call Recording
Call Notes Updated
Call Reason Change
Call Outcome Change
Call Insights Available
Call Summary

Automatically do this!
Create a Order
Get Customer by ID
Update Customer by ID
Get All Vehicles
Delete Orders by Order Number
Get Orders
List Custom Fields
List Capacities
List Customers
List Notification Templates
List Orders
List Plans
List Routes
List Vehicles
List Zone Groups
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers whenever a call's status changes throughout it's lifecycle.
Triggers when the call recording is ready to be fetched/played.
Triggers when the notes associated with a call change.
Triggers when the call reason associated with a call changes.
Triggers when the call outcome associated with a call changes.
Runs when call insights are available.
Action is the task that follows automatically within your FreJun integrations.
Get Call Records
Initiates a call to the specified candidate
Create a new contact list.
Deletes a contact list.
Assign contacts to a user.
Unassign contacts from a user.

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To start, connect both your FreJun and SmartRoutes accounts to viaSocket. Once connected, you can set up a workflow where an event in FreJun triggers actions in SmartRoutes (or vice versa).
Absolutely. You can customize how FreJun data is recorded in SmartRoutes. This includes choosing which data fields go into which fields of SmartRoutes, setting up custom formats, and filtering out unwanted information.
The data sync between FreJun and SmartRoutes typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between FreJun and SmartRoutes. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
FreJun is an excellent platform for calling & maintaining records of calls. The product is user friendly with great analytics on reports which makes calling more productive. My most liked feature is its integration with several other platforms, virtual business number & WhatsApp option.
Learn MoreSmartRoutes is a comprehensive route optimization and delivery management platform designed to streamline logistics operations for businesses. It offers features such as route planning, real-time tracking, and delivery analytics to enhance efficiency and customer satisfaction.
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