IntegrationsFreshchat Classicarrivala
Freshchat Classic + arrivala

Connect Freshchat Classic and arrivala to Build Intelligent Automations

Choose a Trigger

Freshchat Classic

When this happens...

Choose an Action

arrivala

Automatically do this!

Enable Integrations or automations with these events of Freshchat Classic and arrivala

Enable Integrations or automations with these events of Freshchat Classic and arrivala

Actions

Create a User

Create a User

Add a new user to Freshchat.

Search a User

Search a User

Find and get details of all users who meet your search criteria.

Create a Conversation

Create a Conversation

Start a new chat thread.

Search User

Search User

Search a user.

Request a new Action for Freshchat Classic

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Frequently Asked Questions

How do I start an integration between Freshchat Classic and arrivala?

To start, connect both your Freshchat Classic and arrivala accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshchat Classic triggers actions in arrivala (or vice versa).

Can we customize how data from Freshchat Classic is recorded in arrivala?

Absolutely. You can customize how Freshchat Classic data is recorded in arrivala. This includes choosing which data fields go into which fields of arrivala, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshchat Classic and arrivala?

The data sync between Freshchat Classic and arrivala typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshchat Classic to arrivala?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshchat Classic and arrivala?

Yes, you can set conditional logic to control the flow of data between Freshchat Classic and arrivala. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshchat Classic

About Freshchat Classic

Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.

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arrivala

About arrivala

Arrivala helps businesses automate the review collection process to improve their business reputation online.

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