Connect Freshchat Classic and freshping to Build Intelligent Automations
Enable Integrations or automations with these events of Freshchat Classic and freshping
Enable Integrations or automations with these events of Freshchat Classic and freshping
Actions
Create a User
Add a new user to Freshchat.
Search Users
Find users by email, name, phone number, or reference ID and return matching user records. Supports pagination and sorting.
Create a conversation
Creates a new conversation.
Search User
Search a user.
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Frequently Asked Questions
To start, connect both your Freshchat Classic and freshping accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshchat Classic triggers actions in freshping (or vice versa).
Absolutely. You can customize how Freshchat Classic data is recorded in freshping. This includes choosing which data fields go into which fields of freshping, setting up custom formats, and filtering out unwanted information.
The data sync between Freshchat Classic and freshping typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshchat Classic and freshping. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshchat Classic
Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.
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About freshping
Freshping is an uptime monitoring and status pages tool. You can monitor 50 URLs at 1-minute intervals and get alerts via email, Slack, or SMS when it is down. You'll also get 5 public status pages, multi-user logins (up to 30 users), global latency, and Apdex reporting.
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