Connect Freshchat Classic and Google Business Profile to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshchat Classic
Choose an Action
Automatically do this!
Create Event Post
Get all account
Create Reply
List location
Get all Review
Update Event Post
Use the Built-in Integrations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Review
Triggers when a new review is posted on your Google Business Profile.
Do thisActions
Action is the task that follows automatically within your Freshchat Classic integrations.
Create a User
Add a new user to Freshchat.
Search a User
Find and get details of all users who meet your search criteria.
Create a Conversation
Start a new chat thread.
Search User
Search a user.
Create Event Post
Creates a new event post on your Google Business Profile.
Get all account
get all accounts.
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Frequently Asked Questions
To start, connect both your Freshchat Classic and Google Business Profile accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshchat Classic triggers actions in Google Business Profile (or vice versa).
Absolutely. You can customize how Freshchat Classic data is recorded in Google Business Profile. This includes choosing which data fields go into which fields of Google Business Profile, setting up custom formats, and filtering out unwanted information.
The data sync between Freshchat Classic and Google Business Profile typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshchat Classic and Google Business Profile. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshchat Classic
Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.
Learn MoreAbout Google Business Profile
Google Business Profile is a tool that allows businesses to manage their online presence across Google, including Search and Maps. By verifying and editing your business information, you can help customers find you and tell them the story of your business.
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