Connect Freshchat Classic and Judge.me to Build Intelligent Automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Review
Triggers when a new review is created.
Review Updated
Triggers when a review is updated.
Widget Reviews Count Updated
Triggers when a widgets all review count is updated.
Widget All Reviews Page Updated
Triggers when a widgets all review page is updated.
Widget Shop Reviews Rating Updated
Triggers when a widgets shop review rating is updated.
Widget Shop Reviews Count Updated
Triggers when a widgets shop review count is updated.
Do thisActions
Action is the task that follows automatically within your Freshchat Classic integrations.
Create a User
Add a new user to Freshchat.
Search Users
Find users by email, name, phone number, or reference ID and return matching user records. Supports pagination and sorting.
Create a conversation
Creates a new conversation.
Search User
Search a user.
Get all Reviews
Get all an existing review.
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Frequently Asked Questions
To start, connect both your Freshchat Classic and Judge.me accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshchat Classic triggers actions in Judge.me (or vice versa).
Absolutely. You can customize how Freshchat Classic data is recorded in Judge.me. This includes choosing which data fields go into which fields of Judge.me, setting up custom formats, and filtering out unwanted information.
The data sync between Freshchat Classic and Judge.me typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshchat Classic and Judge.me. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshchat Classic
Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.
Learn MoreAbout Judge.me
Judge.me helps you collect and display product reviews, site reviews and Q&A in your e-commerce store (Shopify, WooCommerce and BigCommerce).
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