Connect Freshchat Classic and KNIME to Build Intelligent Automations
Enable Integrations or automations with these events of Freshchat Classic and KNIME
Enable Integrations or automations with these events of Freshchat Classic and KNIME
Actions
Create a User
Add a new user to Freshchat.
Search Users
Find users by email, name, phone number, or reference ID and return matching user records. Supports pagination and sorting.
Create a conversation
Creates a new conversation.
Search User
Search a user.
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Automate Social Media Post Creation and Scheduling Across Multiple Platforms
- InstagramInstagram CaptionGenerate ImagePublish Photo with TaggingAdd Step
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Automate Instagram DM Replies, Reactions, and Team Alerts
- has responseSendDMMessageAdd Step
- Notify teamSendMailAdd Step
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Frequently Asked Questions
To start, connect both your Freshchat Classic and KNIME accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshchat Classic triggers actions in KNIME (or vice versa).
Absolutely. You can customize how Freshchat Classic data is recorded in KNIME. This includes choosing which data fields go into which fields of KNIME, setting up custom formats, and filtering out unwanted information.
The data sync between Freshchat Classic and KNIME typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshchat Classic and KNIME. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshchat Classic
Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.
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About KNIME
KNIME is a powerful open-source platform designed for data analytics, reporting, and integration. It enables users to create data workflows and perform complex data analysis with ease, using a visual programming interface. KNIME is widely used for data mining, machine learning, and predictive analytics, making it a valuable tool for data scientists and analysts.
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