Integrations Freshchat Classic mela-works
Freshchat Classic + mela-works

Connect Freshchat Classic and mela-works to Build Intelligent Automations

Choose a Trigger

Freshchat Classic

When this happens...

Choose an Action

mela-works

Automatically do this!

Enable Integrations or automations with these events of Freshchat Classic and mela-works

Enable Integrations or automations with these events of Freshchat Classic and mela-works

Actions

Create a User

Create a User

Add a new user to Freshchat.

Search Users

Search Users

Find users by email, name, phone number, or reference ID and return matching user records. Supports pagination and sorting.

Create a conversation

Create a conversation

Creates a new conversation.

Search User

Search User

Search a user.

Request a new Action for Freshchat Classic

We'll help you get started

Our team is all set to help you!

Customer support expert avatarTechnical support expert avatarAutomation specialist expert avatarIntegration expert avatar

Frequently Asked Questions

How do I start an integration between Freshchat Classic and mela-works?

To start, connect both your Freshchat Classic and mela-works accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshchat Classic triggers actions in mela-works (or vice versa).

Can we customize how data from Freshchat Classic is recorded in mela-works?

Absolutely. You can customize how Freshchat Classic data is recorded in mela-works. This includes choosing which data fields go into which fields of mela-works, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshchat Classic and mela-works?

The data sync between Freshchat Classic and mela-works typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshchat Classic to mela-works?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshchat Classic and mela-works?

Yes, you can set conditional logic to control the flow of data between Freshchat Classic and mela-works. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshchat Classic

About Freshchat Classic

Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.

Learn More
mela-works

About mela-works

Mela Works tracks your construction site and maintenance works.

Learn More