
When this happens...

Automatically do this!
Enable Integrations or automations with these events of Freshdesk and trafficwavenet
Creates a new contact
Creates a new company
Create a new forum category
Creates a new forum.
Creates a new forum topic

Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.

Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Freshdesk and trafficwavenet accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshdesk triggers actions in trafficwavenet (or vice versa).
Absolutely. You can customize how Freshdesk data is recorded in trafficwavenet. This includes choosing which data fields go into which fields of trafficwavenet, setting up custom formats, and filtering out unwanted information.
The data sync between Freshdesk and trafficwavenet typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshdesk and trafficwavenet. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Freshdesk is a cloud-based customer service software that provides helpdesk support with all smart automations to get things done faster. It offers ticketing, automation, reporting, and collaboration features to streamline support processes and improve customer engagement.
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