
When this happens...
New Contact Created
New Account Created
New Deal Created
New Task

Automatically do this!
Create Comment
Create a Post
Change Post Status
Create Or Update User
Find Post
List All Boards
List All Categories
List All Entries
List Comments
List All Companies
List All Opportunities
List All Posts
List All Tags
List Users
List Votes
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a new contact is created.
Runs when a new account is created.
Runs when a new deal is created.
Triggers when a new task is created.
Runs when a new post is created in Canny.
Runs when a new comment is added to a specific post.
Action is the task that follows automatically within your Freshsales Classic integrations.
Finds an account by name or ID.
Finds an existing contact by email or ID.
Creates a new account in Freshsales Classic.
Create a new contact.
Updates an existing account.
Updates an existing contact in Freshsales Classic.

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To start, connect both your Freshsales Classic and Canny accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshsales Classic triggers actions in Canny (or vice versa).
Absolutely. You can customize how Freshsales Classic data is recorded in Canny. This includes choosing which data fields go into which fields of Canny, setting up custom formats, and filtering out unwanted information.
The data sync between Freshsales Classic and Canny typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshsales Classic and Canny. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Freshsales Classic is an online, cloud-based CRM with integrated phone and email, user behavior tracking, lead scoring and more.
Learn MoreCanny is a user feedback tool that helps you collect, organize, and analyze feedback from your users to make informed product decisions.
Learn More