Connect Freshsales Classic and Commerce Layer
Integrate Freshsales Classic with Commerce Layer to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Find Price Lists in Commerce Layer when When a new contact is created in Freshsales Classic
Create Customer Group in Commerce Layer when When a new contact is created in Freshsales Classic
Create Customer in Commerce Layer when When a new contact is created in Freshsales Classic
Delete Customer in Commerce Layer when When a new contact is created in Freshsales Classic
Update Customer Group in Commerce Layer when When a new contact is created in Freshsales Classic
Popular Freshsales Classic + Commerce Layer flows
Start from a real workflow other teams are already running.
Choose a trigger
Freshsales Classic
When this happens...
When a new contact is created
When a new account is created
When a new deal is created
When a new task is created
Deal Stage Changes
Choose an action
Commerce Layer
Automatically do this!
Find Price Lists
Create Customer Group
Create Customer
Delete Customer
Update Customer Group
Create Price List
Create Shipping Category
Create SKU
Update Customer
Create Price
Create Stock Location
Create Address
Create Stock Item
Create Gift Card Recipient
Create Attachment
Create Merchant
Update Merchant
Update a Price List
Update a Stock Item
Update Address
Update Stock Location
Find Customer By Email
Find SKUs
Find Shipping Categories
Find Tags
Find Customers
Find Addresses
Find Merchants
Find Stock Locations
List Customer Groups
List SKUs
List Orders
Find Price Lists in Commerce Layer when When a new contact is created in Freshsales Classic
Use this flowCreate Customer Group in Commerce Layer when When a new contact is created in Freshsales Classic
Use this flowCreate Customer in Commerce Layer when When a new contact is created in Freshsales Classic
Use this flowDelete Customer in Commerce Layer when When a new contact is created in Freshsales Classic
Use this flowUpdate Customer Group in Commerce Layer when When a new contact is created in Freshsales Classic
Use this flowCreate Price List in Commerce Layer when When a new contact is created in Freshsales Classic
Use this flowCreate Shipping Category in Commerce Layer when When a new contact is created in Freshsales Classic
Use this flowCreate SKU in Commerce Layer when When a new contact is created in Freshsales Classic
Use this flowUpdate Customer in Commerce Layer when When a new contact is created in Freshsales Classic
Use this flowCreate Price in Commerce Layer when When a new contact is created in Freshsales Classic
Use this flowSupported Triggers & Actions
Everything you can automate between Freshsales Classic and Commerce Layer.
When this happensTriggers
A trigger is an event that starts a workflow.
When a new contact is created
Runs the workflow automatically when a new contact is added to your Freshsales Classic account.
When a new account is created
Runs the workflow automatically whenever a new account is created in Freshsales Classic.
When a new deal is created
Runs the workflow automatically whenever a new deal is created in the account.
When a new task is created
Runs the workflow automatically whenever a new task is created in Freshsales Classic.
Deal Stage Changes
Runs when deal stage changes
When a new gift card is created
Runs the workflow automatically when a new gift card is created.
Do thisActions
Action is the task that follows automatically within your Freshsales Classic integrations.
Find Accounts
Search accounts by name or a custom field and return matching records from Freshsales Classic.
Find Contacts
Find contacts by email, name, or a custom field.
Create Account
Create a new account in Freshsales Classic.
Create Contact
Create a new contact using an email (required) and optional details such as first and last name, phone, job title, lifecycle stage, tags, and other fields. Fails if a contact with the same email already exists.
Update Account
Update an existing account by its name—modify phone, website, and other account fields. Requires a single matching account name.
Update Contact
Find a contact by email and update its details (name, phone, job title, lifecycle stage, tags, and selected custom fields).
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Freshsales Classic
Freshsales Classic is an online, cloud-based CRM with integrated phone and email, user behavior tracking, lead scoring and more.
Learn more
About Commerce Layer
Commerce Layer is a fast, flexible, and highly secure REST API, designed to empower you to create innovative and scalable eCommerce solutions with ease. Ask ChatGPT
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Freshsales Classic and Commerce Layer accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Freshsales Classic and Commerce Layer as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Commerce Layer. No coding required.
Yes. You can set up a workflow where Freshsales Classic triggers actions in Commerce Layer, and a separate workflow where Commerce Layer triggers actions in Freshsales Classic. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Freshsales Classic and Commerce Layer. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Freshsales Classic and Commerce Layer integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
